How to Get PayPal Money off Hold Without Tracking Number in 2025

How to Get PayPal Money off Hold Without Tracking Number in 2025

How would you feel if you logged into your PayPal account to find that your funds were placed on hold? It can be frustrating, right? This happens to many sellers, especially new ones, due to PayPal’s policies to protect buyers. PayPal often puts money on hold to ensure transactions are legitimate, and releasing those funds typically requires providing a tracking number. But what if you don’t have one?

For sellers using platforms like Shopify, this is a common challenge. Thankfully, there’s a tool called PaySync that help. It automates the process by linking your Shopify orders with PayPal, so tracking numbers are seamlessly uploaded. In this article, you'll find out more about how to get your PayPal money off hold, even without a tracking number using PaySync.

Understanding PayPal Holds

Have you ever wondered why PayPal suddenly decides to hold your money? It can be confusing, but it’s a common part of how PayPal works.

What is a PayPal Hold?

A PayPal hold happens when the platform temporarily freezes your funds. This means you can’t use the money, even though it’s in your account. PayPal does this to protect buyers and sellers from fraud, chargebacks, or disputes. It’s their way of making sure everything goes smoothly.

When PayPal puts a hold on your money, it’s not gone forever. They’re just making sure the transaction is safe. If you’re selling something, PayPal might hold the money for a short time until they’re sure the buyer is happy and has received what they paid for. Usually, this hold lasts for up to 21 days, but it can be released sooner if you provide tracking information or the buyer confirms they received the item.

Why Does PayPal Place Holds on Funds?

Now, why does PayPal do this? It’s all about safety and reducing risks. If something goes wrong, PayPal wants to ensure both the buyer and seller are protected. For example, they can file a dispute if the buyer doesn’t receive the product or feels it’s not what they expected. If PayPal is already holding the money, they can resolve these issues without extra complications. Other reasons are:

New Sellers: If you’re new to PayPal or selling online, PayPal might put your money on hold until you’ve built a bit of trust. Once they see you’re a reliable seller, holds happen less often.

High-Risk Transactions: If your transaction looks a bit risky to PayPal, like selling expensive items or handling unusual amounts of money, they might put a hold on those funds. They just want to make sure everything checks out.

Sudden Sales Spikes: If your store suddenly starts making a lot more sales than usual, PayPal might think something’s off. It’s their way of double-checking to ensure all your sales are legitimate.

Disputes or Claims: If a buyer files a complaint, the money from that sale is often held until the issue is resolved.

While these holds can be frustrating, they’re temporary, and PayPal’s just making sure both sides are safe.

The Importance of Tracking Numbers

If you've ever sold something online, you probably know how important a tracking number is. But did you know that it can also help you get your PayPal money faster? Let me explain how this works.

How Tracking Numbers Help Release Funds

When you sell a physical product, PayPal wants to make sure that your customer gets it. That’s where tracking numbers come in. When you ship an item, the delivery company gives you a tracking number. This number shows when the package is sent, where it’s going, and when it gets delivered. PayPal can see this information, and once the buyer gets the product, they’ll release your money much quicker. It’s like a proof of delivery that says, "Hey, the buyer got what they paid for!"

Without a tracking number, PayPal has no way to confirm that the item has been shipped or received. This means they may hold onto your money longer, just to be safe. But what happens if you don’t have a tracking number?

Challenges Faced by Sellers Without Tracking Numbers

If you sell digital products, or you offer a service where nothing gets shipped, things can get a bit tricky. PayPal is more cautious without that tracking information and will likely hold onto your money for longer.

This delay can cause big problems, especially for small businesses. Your cash flow can take a hit because you don’t have access to the money you earned. You will struggle to pay for inventory, shipping costs, or even marketing. Also, waiting for your funds to be released can slow down your whole operation, making it harder to grow your business.

Getting PayPal Money Off Hold Without Tracking Numbers

If you’re dealing with a PayPal hold but don’t have a tracking number, don’t worry. There are still ways to get your money released. Here are a few strategies you can use.

Communicate with PayPal

One of the first things you can do is reach out to PayPal directly. Sometimes, a simple conversation can solve the problem faster than you’d think. Contact their support team and explain your situation clearly. Let them know why you don’t have a tracking number, and be polite while explaining, as customer service reps will definitely help when they understand your situation.

Provide Proof of Fulfillment

Even without a tracking number, you can still show PayPal that you’ve completed the order. PayPal wants to make sure the buyer gets what they paid for, so providing proof of fulfillment can help move things along.

Here are some types of documents you can submit:

Invoices: If you’ve invoiced the buyer for the product or service, submit that as proof.

Delivery Receipts: For services, you might have a document or email showing that the buyer received what they paid for.

Screenshots: If you’re delivering digital goods, screenshots of the delivery or communication with the buyer can be helpful.

These documents can reassure PayPal that you’ve fulfilled your part of the deal, even without shipping anything.

Increase Account Credibility

Another way to avoid holds in the future is by building trust with PayPal. The more credible and reliable your account looks, the less likely they are to hold your money.

Best practices for increasing credibility include:

Complete Profile: Make sure your PayPal profile is filled out, including your contact information and business details.

Good Selling History: Avoid disputes and deliver consistently to show PayPal that you’re a trustworthy seller.

Keep Communication Open: Always communicate with your buyers, and respond quickly to any questions or issues they might have.

Leveraging PaySync to Avoid Holds

If you're tired of dealing with PayPal holds, especially when you use Shopify for your online store, PaySync can save you time, frustration, and money.

PaySync is designed to make your life as a seller much simpler. One of the main reasons PayPal holds funds is because they need to verify that a buyer has received the item they ordered. PaySync takes care of this by automatically sending tracking IDs from your Shopify orders to PayPal. This way, PayPal knows when the package has been shipped, and you don’t have to worry about manually updating anything.

So, if you run a Shopify store and use PayPal as a payment option, PaySync ensures everything is synced up perfectly. No more wondering whether PayPal got the tracking number, PaySync handles it for you.

Benefits of Using PaySync

Using PaySync comes with a bunch of benefits that make running your online store smoother. They include:

Reduces the likelihood of funds being held

By automating tracking updates, PaySync helps reduce the chances of PayPal holding your money. Since PayPal can see that the package is on its way or already delivered, they’re more likely to release your funds faster. This is a big deal, especially for businesses that rely on steady cash flow to keep things running.

Streamlines the order fulfillment process

When you use PaySync, you don’t have to spend time manually entering tracking numbers into PayPal. Everything is updated automatically, which means fewer errors and a much smoother process from the time an order is placed until it’s fulfilled. This gives you more time to focus on other important aspects of your business, like marketing or customer service.

Ensures timely updates to PayPal

With PaySync, you don’t have to worry about delays in sending tracking information. The tool sends updates to PayPal in real-time, so there’s no waiting around for someone to check the tracking number.

How to Integrate PaySync with Shopify

Setting up PaySync with your Shopify store is super easy, and you don’t need to be a tech expert to get it working. Follow these simple steps, and you’ll have PaySync up and running in no time.

Sign up for PaySync

First, you’ll need to sign up for PaySync. Visit their website, create an account, and choose the plan that fits your business needs.

Connect Your Shopify Store After creating your PaySync account, log in to your dashboard and connect your Shopify store. You’ll need to authorize PaySync to access your store’s data, including orders and shipping information.

Link PayPal to PaySync

Once Shopify is connected, the next step is to link PaySync to your PayPal account. This will allow PaySync to send tracking numbers from your Shopify orders to PayPal automatically. Again, you’ll need to authorize PaySync to access your PayPal account.

Configure Your Settings

In PaySync, you can customize how and when tracking numbers are sent to PayPal. For example, you might want tracking information to be sent as soon as an order is fulfilled. Make sure to configure these settings to match your business workflow.

Test the Integration

Before going live, it’s always a good idea to test the integration. Place a test order on your Shopify store, fulfill it, and check to see if PaySync sends the tracking number to PayPal as expected. If everything is working correctly, PayPal should receive the tracking information, and your funds should be released more quickly.

Go Live

Once you’ve tested everything and are satisfied with how PaySync is working, you can start using it for all your orders. From here on out, tracking IDs will be automatically synced from Shopify to PayPal, saving you time and helping you avoid holds.

Conclusion

Getting your PayPal money off hold without a tracking number might seem tricky, but with the right steps, it's totally doable. When you communicate with PayPal, provide proof of fulfillment, and build trust, you can avoid future delays. Meanwhile, for those using Shopify, PaySync can be a great help. It automates the entire process, making sure tracking numbers are sent to PayPal, so your funds get released faster without any issues. So, if you’re tired of waiting around for your money, why not give PaySync a try? It’ll make your transactions smoother and save you time. Book a demo with us today and see how much easier managing your online store can be.

FAQ’s

Can I get my funds released faster without a tracking number?

Yes, you can provide proof of delivery or fulfillment, like invoices or receipts, to help get your funds released faster.

What are the risks of not providing tracking information?

Without tracking info, PayPal may delay your funds, or buyers could dispute the transaction, putting your account at risk.

How can PaySync help me in my eCommerce business?

PaySync automates sending tracking numbers from Shopify to PayPal, reducing the chance of funds being held and speeding up payments.